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United Airlines finally apologizes, as image takes beating
The chief executive of embattled United Airlines unequivocally apologized Tuesday for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. In images now seen around the world, a passenger was forcefully removed and bloodied in the process -- the entire event captured on video by passengers and posted on social media. The 69-year-old passenger had refused to be "bumped" off the overbooked flight -- an airline practice that has come under increased scrutiny since the incident.
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